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Returns & Exchanges
A guarantee for the ages.
Our ingredients have been around for centuries, so we'll give you a few centuries to ensure your satisfaction with our product.
Please email firstname.lastname@example.org to start the return process. Original shipping costs will not be refunded.
What if I already used the product?
We believe in our products, so we encourage you to try them first. That’s why we offer an unconditional return policy. Customers who return one of our products can request a credit to their original form of payment or a merchant credit to be used on another Land & Lore product.
I received the item as a gift, can I return it?
Yes. While we hope you give your Land & Lore gift a chance, we understand it might not fit your exact needs, and we understand. Please email email@example.com to start the return process. Original shipping costs will not be refunded.
When will I receive my refund?
Please allow 5-7 business days for your refund to post to your account once the product has been received. If you still haven’t received your refund within 7 business days, please email firstname.lastname@example.org so we can make things right.
Purchasing & Shipping
Where can I purchase Land & Lore products?
You can buy our products online at land-lore.com. You can also subscribe and never worry about buying new products every time one runs out. Buying directly from our website and avoiding the pricey middle man helps ensure you’re not paying unnecessary markup that comes with brick and mortar stores.
Do you ship internationally?
At this time we only ship to the U.S.A. All of our products are American made and it’ll always stay that way.
What happens if my product arrives damaged?
Unfortunately, the “handling” part of shipping and handling can get unpredictable and we apologize for any damaged goods. Keep your damaged product and packaging, and drop us a line at email@example.com. We’ll get you taken care of with new products.
How do I make changes to my subscription
You can manage your subscription/s by logging into your account at land-lore.com/account . If you need a hand, you can always drop us a line at firstname.lastname@example.org and we’ll be happy to help any way we can.
All Land & Lore products are vegan, paraben and gluten free. We believe in respecting the land and learning from the thousands of years of wisdom from those who came before us. It’s our job to make products that are safe for everyone and sustainable for our planet.